Privacy policy

PALWORLD MERCHANDISE – PRIVACY POLICY

Last updated: August 2026

Palworld Merchandise respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, place an order, contact our customer service team or otherwise interact with our services.

Information We Collect

We may collect information including your name, billing and shipping address, email address, telephone number, order and transaction information, device and browser information, IP address, and information you voluntarily provide when contacting customer support.

Payment information is processed through our authorized payment service providers. We do not directly store complete payment card details.

How We Use Your Information

Information may be used to process and fulfill orders, arrange shipping and delivery, provide customer support, manage returns and refunds, prevent fraud and unauthorized transactions, improve our website and services, comply with legal obligations and, where permitted, provide marketing communications.

Service Providers

We may share information with trusted service providers where necessary to operate our business, including payment processors, ecommerce infrastructure providers, logistics and delivery partners, analytics providers and customer-service providers.

Information is disclosed only where reasonably necessary for these purposes or where required by law.

International Processing

Because we operate an international ecommerce service, information may be processed by service providers located in countries other than the customer's country of residence. Where required, appropriate safeguards are used for international transfers of personal information.

Cookies

Our website may use cookies and similar technologies for essential website functionality, security, analytics, remembering preferences and, where applicable, advertising.

Visitors may manage applicable cookie preferences through the cookie controls available on the website.

Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order administration, customer service, fraud prevention, accounting and legal compliance.

Your Privacy Rights

Depending on your location, you may have rights concerning your personal information, including rights to request access, correction, deletion or restriction of certain processing, as well as other rights provided by applicable privacy law.

Requests may be subject to reasonable identity verification where necessary to protect customer information.

Marketing Communications

Customers who have opted to receive marketing communications may unsubscribe at any time using the unsubscribe link contained in our marketing emails.

Transactional communications relating to orders, payments, deliveries, security or customer-service requests may still be sent when necessary.

Children's Privacy

Our services are not intended to knowingly collect personal information from children in violation of applicable law. Where legally required, appropriate parental consent requirements will apply.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, technological, regulatory or legal developments. The latest version will be published on this page with its effective date.

Contact Us

For questions regarding this Privacy Policy or requests concerning your personal information, please contact:

Palworld Merchandise
Email: contact@palworldmerch.com